How To Order Rainbow Playset Replacement Parts (Your Complete Guide)

  • Ordering Rainbow Playset parts is easy when you know how 
  • We can tell you where and how to order the parts you need 
  • Plus, a quick look at the step by step ordering process 
  • Bonus video: Rainbow Play Systems: “All About Rainbow”

Do you have a Rainbow brand playset in your backyard?

Do you find that it’s time to start replacing some of the pieces that may have started getting worn out over the years?

Do you want to find out where and how to order these replacement pieces?

What Rainbow Playset replacement parts can you order, anyway?

In this article, we’ll walk you step by step through the process of ordering replacement parts for your Rainbow playset. No matter which type of playset you have, you should be able to find some of the replacement parts needed to repair damages that may occur due to rough play, inclement weather, or simply because of age.

Remember that not all playsets have the same types or sizes of parts, so just because something is made for a certain type of playset, that doesn’t necessarily mean it’s going to work for this brand. It’s always important to triple-check measurements of any replacement part you purchase, because even a half an inch difference in size can mean a part will not fit your playset at all.

Take a look at the information below to find out more about how to order these important pieces.

How to Order

Where to Order:

  • The best way to order replacement parts is to go through the Rainbow web site. This web site offers many replacement parts that you may not be able to find everywhere, and it is the ideal method for making sure you get parts that are designed to fit the type of set you have specifically.
  • You may be able to find generic replacement parts elsewhere, including on Amazon or even sometimes at hardware stores. Make sure you measure carefully before buying a generic replacement part.

Where to Find a Product List:

  • You can find a product list at the Rainbow web site.
  • You can also find out more information by checking out Rainbow’s online catalog, or by requesting a print catalog in the mail instead.
playset canopy replacement

How to Tell What Product You Need:

  • Serial Numbers. The product you are looking to replace probably has a serial number stamped on it somewhere. This can be a great way to get started finding the exact replacement part you’re looking for.
  • Item Codes. If you still have your instruction manual or you have the original packaging your product came in, you should be able to narrow down the items you need by checking for their item codes as well.
  • Check Circle
    With both the item code and the serial number, you’ll be able to find the precise replacement part you need in no time.
replacement parts

The Ordering Process:

  • 1
    First, you will need to figure out what replacement parts you need. For this example, let’s say you’re looking to replace your swing seats as well as the beam that the swings hang from. The steps will be the same no matter what parts you need to replace.
  • 2
    Go to the Rainbow web site’s Options page. You can do this either by clicking on the link we have provided or by going to the main Rainbow site, clicking Swing Sets on the menu, and then choosing Options from the drop-down.
  • 3
    Scroll through the list of options to find the products you’re looking for. You may also choose to narrow down your selection by clicking the links on the sidebar. You can choose between Castle, Clubhouse, Ship, and Universal options.
  • 4
    When you find a product you want, click on it. For this example, you will click on Flat Swing Yellow (72). This will take you to the product page.
  • 5
    From here, click Add To Request Pricing List. This will add the product to the list of items you’re looking for.
  • 6
    Navigate back to the options page and do the same thing for the beam you need. In this example, we’re using the 2 Position Swing Beam (98) listing.
  • 7
    Repeat the steps to add this product to your request pricing list as well.
  • 8
    At the top of the page, click View Your Price Request List. This will take you to a new page that shows you the products you’re looking at.
  • 9
    At the bottom of the page, you’ll need to fill out a form. This form will give the company all the information they need to help you find the products and prices you’re looking for.
  • 10
    Fill out the form and click submit. You should hear back soon.


  • The price for these replacement parts varies significantly depending on the part. You will need to request a price estimate to find out more.
  • This price does not include the cost of shipping when dealing with replacement parts.
play systems price list

Length of Time

  • It may take anywhere from a couple of days to a couple of weeks to hear back about your request. From there, you’ll need to place your order and wait for shipping.
  • You may be able to do this more quickly if you call the company by phone. Make sure you check out the catalog first and know which items you need before calling.


Did you find the part or parts you’re looking for? Remember that, if you can’t find what you need from the company itself, you can always take a look at generic replacement parts instead. Just keep in mind that it’s crucial to measure everything more than once to make sure it’s going to fit. You should also double-check the safety standards for each part you purchase, because if it comes from a generic brand, it may not meet the safety levels of your exiting Rainbow playset.

rainbow playset replacement

Are there other fees you need to worry about when ordering these replacement parts? Does an order include installation or will that cost extra? Most of the time, replacement parts do not come with any installation included. If you buy a part like this, chances are good you’re going to have to install it on your own. If you do need someone to install it for you, you may be able to arrange something with the company where you ordered the part from. However, it’s probably more likely that you’re going to need to hire a handyman for this purpose or just take care of it on your own.

Keep all of this in mind when you’re trying to find new parts for your existing Rainbow playset. And don’t forget to check out other venues as well, including online marketplaces like Amazon or Walmart Marketplace. You may also be able to find pieces like this at flea markets, yard sales, or hardware stores, especially if the parts you’re looking for are larger or more significant, such as swing seats or canopies.

You don’t have to be stuck with a broken or damaged playset forever. Just make sure you’re careful when ordering new parts, and understand the installation process to ensure your child’s safety when playing on the replacement pieces you order.



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